Cafe Duty Manager
Job Description
The Opportunity
Join a customer-focused hospitality team where reliability, professionalism, and genuine service are valued. We are looking for a Cafe Team Member who can confidently handle a range of front-of-house and cafe duties while contributing to a positive customer experience.
This opportunity is designed for candidates who want more than simply a job title. The successful applicant will be expected to demonstrate practical hospitality ability, dependable work standards, and a professional approach to working with customers and colleagues.
The role is based in New Zealand and offers exposure to a varied cafe environment, including coffee preparation, customer service, food handling, stock management, and daily cafe operations.
Key Responsibilities
- Deliver friendly, professional service to customers
- Operate the point-of-sale system and handle customer payments
- Prepare coffee and assist with beverage service
- Heat and serve food items safely and efficiently
- Maintain clean, organised and hygienic cafe areas
- Monitor and replenish stock and display products
- Assist with coffee packing and product preparation
- Support smooth cafe operations during busy periods
- Work collaboratively with colleagues to maintain service standards
- Follow food safety, workplace health and safety procedures
- Maintain professional presentation and conduct at all times
- Adapt to different duties according to daily operational requirements
Requirements & Eligibility
- Previous experience in hospitality, cafes or customer service is preferred
- Barista experience will be highly regarded
- Strong communication and interpersonal skills
- Confident and professional approach when dealing with customers
- Ability to work effectively within a team
- Ability to take responsibility and work independently when required
- Reliable attendance and strong work ethic
- Positive attitude and willingness to learn
- Good personal presentation and professional conduct
- Availability to work weekends, including at least one Sunday
Special Instructions
Candidates seeking employer-supported visa sponsorship may be considered.
Sponsorship & Employer Details
Location: Franklin, Auckland, New Zealand
Status: Accredited Employer (NZ)